Shipping Policy

Domestic Delivery 

Touch of Oud offers free delivery across the UAE on all orders above a minimum purchase value. Orders are processed and dispatched within 1 to 2 working days. 

International Delivery 

We ship internationally to selected destinations. Free shipping is available on international orders that meet our minimum order value threshold which is AED 1000, regardless of the destination. 

International delivery typically takes 7 to 14 working days depending on the destination and local customs procedures. 

Shipping Rates and Chargeable Weight 

Please note that shipping charges for applicable orders are calculated based on the chargeable weight of the shipment. The chargeable weight is determined by whichever is higher between the actual weight of the items and the volumetric weight based on the size of the packaging used. 

As a result, the final shipping cost may vary depending on the size and dimensions of the packaging required for your order. 

Customs, Duties, and Taxes 

Touch of Oud is not responsible for any customs duties, taxes, or import fees applied to international orders. All such charges are the responsibility of the customer. 

Contact Us 

For any shipping related queries please contact us at: 

📞 Phone: +971 54 791 1542 
📧 Email: info@touchofoud.com